Terms and Conditions

Last Updated: January 22, 2026

Please read these Terms and Conditions carefully before using our website.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms and Conditions, please do not use this website.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Rocky River Hills’s website for personal, non-commercial, transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

Modify or copy the materials
Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
Attempt to decompile or reverse engineer any software contained on the website
Remove any copyright or other proprietary notations from the materials
Transfer the materials to another person or “mirror” the materials on any other server

This license shall automatically terminate if you violate any of these restrictions, and may be terminated by Rocky River Hills at any time.

3. Disclaimer

The materials on Rocky River Hills’ website are provided on an ‘as is’ basis. Rocky River Hills makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Rocky River Hills does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Rocky River Hills or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Rocky River Hills’ website, even if Rocky River Hills or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on Rocky River Hills’ website could include technical, typographical, or photographic errors. Rocky River Hills does not warrant that any of the materials on its website are accurate, complete, or current. Rocky River Hills may make changes to the materials contained on its website at any time without notice.

6. Links

Rocky River Hills has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Rocky River Hills of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Rocky River Hills may revise these Terms and Conditions for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms and Conditions.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of North Carolina, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

10. Prohibited Uses

You may not use our website:

In any way that violates any applicable national or international law or regulation
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful

11. Intellectual Property

The website and its original content, features, and functionality are owned by Rocky River Hills and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

12. E-Commerce Terms

12.1 Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on this website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

12.2 Pricing and Payment

All prices are listed in US Dollars unless otherwise specified. We reserve the right to change prices at any time without notice. Payment must be received in full before orders are processed. We accept the following payment methods: credit cards, PayPal, Venmo, and CashApp.

12.3 Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason at any time after receipt of your order.

12.4 Shipping and Delivery

Shipping times are estimates only and are not guaranteed. Rocky River Hills is not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control. Risk of loss and title for items purchased passes to you upon delivery to the carrier.

12.5 Returns and Refunds

Our return and refund policy is as follows:

Items may be returned within 14 days of receipt
Items must be unused and in original packaging
Shipping costs are non-refundable unless the return is due to our error
Refunds will be processed within 5-10 business days after receipt of the returned item
Custom or personalized items may not be eligible for return

To initiate a return, please contact us at rockyriverhills@gmail.com.

12.6 Cancellations

Orders may be cancelled before shipment. Once an item has shipped, our return policy applies. To cancel an order, contact us immediately at rockyriverhills@gmail.com.

13. User-Generated Content

13.1 Content Submission

Our website may allow you to post, submit, publish, or display content, including but not limited to comments, reviews, images, videos, or other materials (collectively “User Content”). By submitting User Content, you grant Rocky River Hills a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

13.2 Content Standards

You agree that all User Content you submit will:

Be accurate and not misleading
Not infringe any third party’s intellectual property rights, privacy rights, or other rights
Not contain any material that is defamatory, obscene, offensive, hateful, or inflammatory
Not promote sexually explicit or pornographic material, violence, or discrimination
Not promote illegal activity or contain viruses, malware, or other harmful code
Not be used for commercial purposes without our prior written consent
Not impersonate any person or misrepresent your identity or affiliation with any person or organization

13.3 Content Monitoring and Removal

We reserve the right, but not the obligation, to:

Monitor, review, or edit any User Content
Remove or refuse to post any User Content for any reason at our sole discretion
Take any action with respect to User Content that we deem necessary or appropriate if we believe it violates these Terms

We assume no liability for any content posted by users or for any action or inaction regarding User Content.

13.4 Content Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not violate these Terms.

13.5 Reporting Violations

If you believe any User Content violates these Terms or is otherwise objectionable, please contact us at rockyriverhills@gmail.com with details of the violation.

14. Termination

We may terminate or suspend your account and bar access to the website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Rocky River Hills
rockyriverhills@gmail.com

By using this website, you hereby consent to our Terms and Conditions and agree to its terms.